A real read.
One of the workshop reads your note. If anything's missing for the quote (an angle, a measurement, the model number), we ask before we figure.
Four short lines — name, email, optional phone, and a note with the photo + screen details. A real installer reads it; the reply is a signed job sheet within one working day. No call-back chain.
REPLY · 1 WORKING DAY
HOURS · MON–FRI 8a–6p
SATURDAY · 9a → 4p
AFTER HOURS · 8a NEXT DAY
CALL · +1 (555) 684-3070
The shortest form we could make and still write a real job sheet from it. Anything else, we ask in the reply — only if it actually matters.
No automated chain, no "we'll be in touch within 48 hours". One of three of us reads your note, writes the sheet, sends the windows. That's the whole loop.
One of the workshop reads your note. If anything's missing for the quote (an angle, a measurement, the model number), we ask before we figure.
Line items, time on site, the bracket model, the next two open windows. Sent by email as a PDF you can keep.
Reply "yes" with the slot that suits you. The workshop pencils the van in. No deposit, no card on file — a confirmed window in the binder.
A 90-minute arrival window from the installer themselves, with a "leaving now" message at the start of the band. No four-hour mystery.
We work across the city we live in and one ring of suburbs around it — the area we can reach within a working day without forcing two installs into one afternoon. Beyond that, we'd be driving more than installing. If you're further out, write to us anyway — we usually know a workshop in your area we'd send our own family to.